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DonJoy Lateral 'J'

DonJoy Lateral 'J'

Regular price $130.00 CAD
Regular price Sale price $130.00 CAD
Sale Sold out
Shipping calculated at checkout.
Size
Material
Right/Left

 The DonJoy Lateral J knee brace is one of the most popular patella stabilizing brace. The brace is equipped with a tubular, lateral "J" buttress that runs alongside the knee and provides support against lateral patellar subluxation, dislocations, or improper patellar tracking. The Lateral J can be worn during day-to-day activities, as well as sports and in water.

Drytex or Neoprene? Drytex is DonJoy's exclusive solution for patients with neoprene sensitivities or those who prefer less warmth from their bracing. Constructed of a unique patented nylon core and polyester Lycra fabric, it allows for improved airflow while still giving ample support and compression. Perfect for people in warm weather climates and those with neoprene allergies or irritations. (Photo images are of Drytex material with seams. Neoprene material, not shown, does not come with seams). Neoprene is a thicker material that will provide more warmth.

With or Without Hinge? This brace is available with a removable hinge for added stability for an additional cost. You should order the brace with a hinge if you have joint instability. It will provide more medial and lateral support. Otherwise, you should order the brace without a hinge.

    Sizing

    Size Thigh Knee Center Calf
    XS 13" - 15 1/2" 12"-13" 10"-12"
    S 15 1/2" - 18 1/2" 13"-14" 12"-14"
    M 18 1/2"- 21" 14"-15" 14"-16"
    L 21"- 23 1/2" 15"-17" 16"-18"
    XL 23 1/2" - 26 1/2" 17"-19" 18"-20"
    XXL 26 1/2" - 29 1/2" 19"-21" 20"-22"

    Shipping

    Here at SpaSupply.ca, we aim to ship your order as soon as possible. Items are shipped within two business days once an order is received (if the item is in stock). All of our orders are shipped from our warehouse located in Concord, Ontario, Canada. If you would like a more precise time estimate for a product, please email us at info@spasupply.ca with a link to the product and your location. The below shipping chart provides a rough estimate of shipping times across Canada. These are by no means a guarantee.

    We use multiple carriers, including: Canada Post, UPS, FedEx, Canpar and Purolator

    We offer free shipping in Canada on orders over $50.***

    ***Please note that very heavy/large orders are excluded from free shipping, shipping charges may apply on these orders. Shipments to remote, air stage, or rural locations may incur additional shipping charges, as well. If your postal code looks like: T0M1M0 or V0V1V0, etc., this MAY apply to you. These items/locations can be very costly to ship to, thus we ask for your understanding in incurring these additional charges. 

    If you have any additional questions or would like to make a special request for your order's shipment, please contact us.

    Return policy

    Returns

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot resell an item that has been used extensively thus we cannot offer a full return on these items. 

    Please note that in light of COVID-19, our company is trying to avoid all returns. Please ensure that you fully understand the product that you are purchasing to avoid returning anything. If your product is defective in some way, we can gladly assist you with a replacement.

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please note that if you decide your product needs to be returned, we can refund you the entire amount of the item, less the shipping fee that we incurred to send you the item. On top of this, you must return the item at your own expense. 

    We do not accept returns on items that are intimate/sanitary.

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at info@spasupply.ca.

    Exchanges
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@spasupply.ca.

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