Shipping Policy

Here at SpaSupply.ca, we aim to ship your order as soon as possible. Items are shipped within two business days once an order is received (if the item is in stock). All of our orders are shipped from our warehouse located in Concord, Ontario, Canada. If you would like a more precise time estimate for a product, please email us at info@spasupply.ca with a link to the product and your location. The below shipping chart provides a rough estimate of shipping times across Canada. These are by no means a guarantee.

We use multiple carriers, including: Canada Post, UPS, FedEx, Canpar and Purolator. 

We offer free shipping in Canada on orders over $50.***

***Please note that very heavy/large orders are excluded from free shipping, shipping charges may apply on these orders. Shipments to remote, air stage, or rural locations may incur additional shipping charges, as well. If your postal code looks like: T0M1M0 or V0V1V0, etc., this MAY apply to you. These items/locations can be very costly to ship to, thus we ask for your understanding in incurring these additional charges. 

If you have any additional questions or would like to make a special request for your order's shipment, please contact us.