Here at SpaSupply.ca, we aim to ship your order as soon as possible. Items are shipped either the same day or the next business day (if the item is in stock). Due to the unexpected COVID-19 virus, we ask that our customers expect slight delays in shipping time. This is due to a lack of employees for our couriers and for our company. Please allow for an extra 1-3 business days for your orders.
We use multiple carriers, including: Canpar, Canada Post and Purolator.
We offer free shipping in Canada on orders over $50.
Please note that very heavy/large orders are excluded, shipping charges may apply on these orders. Shipments to remote, air stage, or rural locations may incur additional shipping charges, as well. These items/locations can be very costly to ship to, thus we ask for your understanding in incurring these additional charges.
If you have any additional questions or would like to make a special request for your order's shipment, please contact us at firstname.lastname@example.org or call us toll-free at 1-(866)-714-8228.