DonJoy Velocity ES (Extra Support)
DonJoy Velocity ES (Extra Support)
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DESIGNED TO SUPPORT AND PROTECT:
- INVERSION ANKLE SPRAINS
- EVERSION ANKLE SPRAINS
- UNNATURAL ROTATION OF THE ANKLE
BEST FOR:
- FOOTBALL
- BASKETBALL
- VOLLEYBALL
- SOCCER
SUPPORT AND HELP PREVENT ANKLE SPRAINS
Velocity represents an evolution in DonJoy ankle brace technology, utilizing several new, proprietary design features, resulting in a new level of ankle brace performance and providing the foundation for successful ankle injury prevention and treatment. The Velocity ES has a foot and ankle speed wrap to apply compression for acute ankle injuries and to control inflammation.
PRODUCT FEATURES...AND THE BENEFITS YOU'LL EXPERIENCE!
- LOW PROFILE AND LIGHTWEIGHT
- This brace easily fits into your shoe giving you the extra support you need without bulkiness.
- ANATOMICALLY DESIGNED BILATERAL HINGES
- You get to experience natural, unrestricted movement while wearing this brace.
- MOLDABLE FOOT PLATE
- Enjoy the benefits of a custom fit with out the cost!
- R3 TECHNOLOGY (RAPID-RIGID-RATCHED) IN THE CALF CUFF
- Provides compression to your ankle joint to prevent swelling.
- RIGID UPRIGHTS
- Gives extra protection to your ankle in case of impact.
INSTRUCTIONS FOR USE...HOW TO PUT ON YOUR DONJOY VELOCITY ANKLE BRACE.
 Step 1: Unfasten and loosen all straps. Place ankle in the brace and position at 90o. |
 Step 2: Wrap and secure calf liner. |
 Step 3: Insert calf ratchet strap end through opening on the opposite calf ratchet strap. |
 Step 4: Pull, wrap, and lock both calf ratchet straps snugly into place without impairing circulation. |
 Step 5: Align tongue with the center of the forefoot. |
 Step 6: Pull and wrap ankle strap(s) snugly into place without impairing circulation. |
Sizing Information
| Size | Men's Shoe Size | Women's Shoe Size |
| Small | 6-8 | 8-9.5 |
| Medium | 8-12 | 9.5-13.5 |
| Large | 12 + | 13.5 and + |
Calf Measuring Information- Measure calf circumference 8" from ground.
| Calf Cuff | Calf Circumference |
| Standard | 7.25" - 10" |
| Wide |
10" - 12.5" |
Shipping
Shipping
Here at SpaSupply.ca, we aim to ship your order as soon as possible. Items are shipped within two business days once an order is received (if the item is in stock). All of our orders are shipped from our warehouse located in Concord, Ontario, Canada. If you would like a more precise time estimate for a product, please email us at info@spasupply.ca with a link to the product and your location. The below shipping chart provides a rough estimate of shipping times across Canada. These are by no means a guarantee.
We use multiple carriers, including: Canada Post, UPS, FedEx, Canpar and Purolator.
We offer free shipping in Canada on orders over $50.***
***Please note that very heavy/large orders are excluded from free shipping, shipping charges may apply on these orders. Shipments to remote, air stage, or rural locations may incur additional shipping charges, as well. If your postal code looks like: T0M1M0 or V0V1V0, etc., this MAY apply to you. These items/locations can be very costly to ship to, thus we ask for your understanding in incurring these additional charges.
If you have any additional questions or would like to make a special request for your order's shipment, please contact us.
Return policy
Return policy
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot resell an item that has been used extensively thus we cannot offer a full return on these items.
Please note that in light of COVID-19, our company is trying to avoid all returns. Please ensure that you fully understand the product that you are purchasing to avoid returning anything. If your product is defective in some way, we can gladly assist you with a replacement.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please note that if you decide your product needs to be returned, we can refund you the entire amount of the item, less the shipping fee that we incurred to send you the item. On top of this, you must return the item at your own expense.
We do not accept returns on items that are intimate/sanitary.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@spasupply.ca.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@spasupply.ca.
