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iWALK2.0 is a carefully engineered multiple award winning medical mobility device that ends the pain and inconvenience of conventional crutches. Easy to learn, easy to use, crutches and knee scooters are now obsolete. iWALK2.0 is a carefully engineered multiple award winning medical mobility device that ends the pain and inconvenience of conventional crutches. Easy to learn, easy to use, crutches and knee scooters are now obsolete.
A lower leg injury or surgery can be so frustrating, especially when you must now lead a non-weight-bearing life. How can you walk on a sprained ankle without causing more damage? Enter iWalk2.0. The iWalk2.0 knee walker can be used after surgery to instantly bring back your mobility.
The incredible design of the iWalk2.0 lets you get back to work more quickly and continue to lead an active life. You can walk, work, dance, do yoga—pretty much anything you could do before your injury or surgery recovery.
By using the iWalk2.0, you can also keep up with everyday chores like grocery shopping and laundry. You can carry a cup of coffee without spilling it all over yourself. You can continue to carry your young children.
Here at SpaSupply.ca, we aim to ship your order as soon as possible. Items are shipped within two business days once an order is received (if the item is in stock). All of our orders are shipped from our warehouse located in Concord, Ontario, Canada. If you would like a more precise time estimate for a product, please email us at info@spasupply.ca with a link to the product and your location. The below shipping chart provides a rough estimate of shipping times across Canada. These are by no means a guarantee.
We use multiple carriers, including: Canada Post, UPS, FedEx, Canpar and Purolator.
We offer free shipping in Canada on orders over $50.***
If you have any additional questions or would like to make a special request for your order's shipment, please contact us.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot resell an item that has been used extensively thus we cannot offer a full return on these items.
Please note that in light of COVID-19, our company is trying to avoid all returns. Please ensure that you fully understand the product that you are purchasing to avoid returning anything. If your product is defective in some way, we can gladly assist you with a replacement.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Please note that if you decide your product needs to be returned, we can refund you the entire amount of the item, less the shipping fee that we incurred to send you the item. On top of this, you must return the item at your own expense.
We do not accept returns on items that are intimate/sanitary.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@spasupply.ca.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@spasupply.ca.
